This policy explains how DIGIOTAI Solutions Private Limited (“DIGIOTAI”, “we”, “us”) handles personal information that you give us through this website. We keep it short and plain on purpose.
1. Who we are
DIGIOTAI Solutions, 4th Floor, Xeno Space, Arunodaya Colony, Madhapur, Hyderabad, Telangana, India 500081. You can reach us at contact@digiotai.com or +91 99636 11235.
2. Information we collect
When you use the contact form we collect the details you enter: your name, company name, email address, phone number (optional), reason for inquiry, the services you are interested in and your message. We do not ask for sensitive personal information and ask that you do not include any in your message.
Like most websites, our hosting may also record basic technical data such as IP address, browser type and the pages visited. Analytics or cookies used on this site: [ANALYTICS TOOL AND COOKIES USED, OR “NONE”].
3. How we use it
We use your information to reply to your enquiry, arrange consultations, send the information you ask for, keep records of our business relationship, keep the website secure and improve it, and meet our legal obligations. We do not sell your personal information.
4. Consent and basis for processing
We process the information you submit on the basis of your consent, which you give by submitting the form, and where needed to respond to your request or to meet legal obligations. You can withdraw consent at any time by emailing us.
5. Who we share it with
We share information only with service providers that help us run the website and handle enquiries (for example hosting, email and customer-relationship tools: [LIST PROVIDERS]), and with authorities when the law requires it. These providers may only use your information to serve us.
6. Where it is stored and for how long
Your information may be stored on servers outside your country, depending on our providers: [REGIONS / COUNTRIES]. We keep enquiry details for [RETENTION PERIOD] unless we need them longer to meet legal obligations or to continue a business relationship with you.
7. Your rights
You can ask us to tell you what personal information we hold about you, correct it, erase it, or stop using it, and you can withdraw your consent at any time. Depending on where you live, further rights may apply under laws such as India’s Digital Personal Data Protection Act, 2023 or, for visitors in Europe, the GDPR. To use any of these rights, email contact@digiotai.com. Grievance contact: [NAME AND EMAIL OF GRIEVANCE OFFICER].
8. Security
We use reasonable technical and organisational measures to protect your information. No website or email can be guaranteed completely secure, so please avoid sending confidential or sensitive material through the contact form.
9. Links to other sites
This site links to our pages on LinkedIn, X, Facebook and YouTube. Those services have their own privacy policies, which we do not control.
10. Changes to this policy
If we change this policy we will update the date at the top of this page. Questions are welcome at contact@digiotai.com.